SHIPPING/RETURNS

ALL ORDERS ARE SHIPPED BY UPS MONDAY THRU SATURDAY, WITH THE EXCLUSION OF NATIONAL HOLIDAYS. 

 

SHIPPING TIMES: ORDERS ARE NOT SHIPPED ON THE SAME DAY THAT THEY ARE PLACED. PLEASE ALLOW 2 BUSINESS DAYS FOR PROCESSING IN ADDITION TO THE GROUND SHIPPING TIME.

 

IINHIGHER WILL GLADLY ACCEPT RETURNS OF UNWORNED, UNWASHED, OR UNDAMAGED MERCHANDISE OR A FULL REFUND WITHIN 15 DAYS OF THE ORIGINAL MERCHANDISE. 

 

TO RETURN YOUR PRODUCT, MAIL YOUR PRODUCT TO:

                    IINHIGHER: ATTN: STACIA SHABAZZ

                    6887 MAX CLELAND BOULEVARD

                    LITHONIA GEORGIA UNITED STATES  30058                                                                                                        YOU WILL BE RESPONSIBLE FOR PAYING FOR YOUR OWN SHIPPING COSTS FOR RETURNING YOUR ITEM.  SHIPPING COSTS ARE NON-REFUNDABLE.  IF YOU RECEIVE A REFUND, THE COST OF RETURN SHIPPING WILL BE DEDUCTED FROM YOUR REFUND.  DEPENDING ON WHERE YOU LIVE, THE TIME IT MAY TAKE FOR YOUR EXCHANGED PRODUCT TO REACH YOU, MAY VARY. 

 

IF YOU ARE SHIPPING AN ITEM OVER $50, YOU SHOULD CONSIDER USING A TRACKABLE SHIPPING SERVICE OR PUCHASING SHIPPING INSURANCE.  WE DON'T GUARANTEE THAT WE WILL RECEIVE YOUR RETURNED ITEM.

 

SALE MERCHANDISE IS NONREFUNDABLE AND RETURNS WILL BE ISSUED IN THE FORM OF AN EXCHANGE OR STORE CREDIT WITHIN 30 DAYS OF THE ORIGINAL PURCHASE. 

 

WITHOUT A  RECEIPT WE WILL GLADLY EXCHANGE OR ISSUE A STORE CREDIT FOR UNWORNED, UNWASHED, OR UNDAMAGED MERCHANDISE BASED ON THE CURRENT SELLING PRICE.

 

TO COMPLETE YOUR RETURN, WE REQUIRE A RECEIPT OR PROOF OF PURCHASE. PLEASE DO NOT SEND YOUR PURCHASE BACK TO THE MANUFACTURER.

 

THERE ARE CERTAIN SITUATIONS WHERE ONLY PARTIAL REFUNDS ARE GRANTED: (IF APPLICABLE)

          ITEMS WITH OBVIOUS SIGNS OF USE.

          ANY ITEM NOT IN ITS ORIGINAL CONDITION, IS DAMAGED OR MISSING PARTS FOR REASONS DUE TO OUR ERROR.

 

REFUNDS (IF APPLICABLE)

 

ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL SEND YOU AN EMAIL TO NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM.  WE WILL ALSO NOTIFY YOU OF THE APPROVAL OR REJECTION OF YOUR REFUND.

 

IF YOU ARE APPROVED, THEN YOUR REFUND WILL BE PROCESSED, AND A CREDIT WILL AUTOMATICALLY BE APPLIED TO

YOUR CREDIT CARD OR ORIGINAL METHOD OF PAYMENT, WITHIN THIRTY DAYS.

 

 

GIFTS

 

IF THE ITEM WAS MARKED AS A GIFT WHEN PURCHASED AND SHIPPED DIRECTLY TO YOU, YOU'LL RECEIVE A GIFT CREDIT FOR THE VALUE OF YOUR RETURN. 

 

ONCE THE RETURNED ITEM IS RECEIVED, A GIFT CERTIFICATE WILL BE MAILED TO YOU.

 

IF THE ITEM WAS NOT MARKED AS A GIFT WHEN PURCHASED, OR THE GIFT GIVER HAD THE ORDER SHIPPED TO THEMSELVES

TO GIVE TO YOU LATER, WE WILL SEND A REFUND TO THE GIFT GIVER AND HE/SHE  WILL FIND OUT ABOUT THE RETURN.